سياسة الاستبدال والإسترجاع

We at N3N, always strive to provide the best experience for our customers. Due to the nature of digital products (coins, recharge, accounts), we follow the following policy: 1. Cases where refunds are accepted Refund requests are accepted only in one case: if the product (code or account) does not work or has a defect at the time of receipt, provided that we receive a video showing the purchase process and an attempt to activate the code or access the account without interruption. 2. Cases where refunds are not accepted Due to the nature of digital products, we cannot refund in the following cases: Change of mind: after completing the order and receiving the code or account details or items, the purchase cannot be canceled. Disclaimer for incorrect data: the customer bears full responsibility for the accuracy and correctness of the data and information provided at the time of the order. If the order is executed and coins or digital assets are delivered based on incorrect information (such as an inaccurate account name or a third-party account), N3N bears no responsibility for this error, and the customer has no right to claim compensation or refund. Violation of game terms: if the account is banned in the future due to the game company's policies (such as using cheating programs or violating their rules), we are not responsible for that after delivering the account properly. 3. Special conditions for accounts and coins Coins/UC/CP: once loaded into your account, they cannot be refunded permanently. Ready accounts: the account is checked before delivery to ensure its functionality. Once the customer changes login details (password or email), the store's responsibility for the account ends.